Documentation

Below you can find a series of links to download several useful documents including our Statement of Purpose and a Satisfaction Survey. All files are .DOCX and viewable in Word.

  1. Statement of Purpose
    Statement of Purpose
  2. Satisfaction, Complaints & Whistleblowing
    Complaint Policy & Procedure
    Customer Satisfaction Survey
    Professional Feedback Survey
    Compliments Policy
  3. Quality of Care
    Quality Manual
    ACC (QP) 07 Service Provision & Operations Procedure
    ACC (QP) 09 Internal auditing
    Monitoring, Measurement and Improvement
  4. Safeguarding
    Whistleblowing Policy
    Safeguarding Policy and Procedures
    Mental Capacity Act
    DOLS
  5. Service Users Contract
    Contract

 

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