Aims & Objectives
Alpha Community Care aims to provide services which safeguard and promote the health, well-being and the quality of life of vulnerable individuals living in their own homes.
Objectives are to provide services which:
- Are reliable, dependable and responsive
- Meet the assessed needs and expectations of service users in a non-judgmental way
- Recognise and respect the individuality and diversity of service users
- Ensure courtesy, dignity and respect are shown at all times
- Promote and maintain service users independence and their right to make informed choices and to take risks
- Protect service users and staff from harm and abuse
We aim to achieve this by:
- Ensuring staff are competent in their job role through appropriate and effective recruitment, induction and training
- Ensuring the quality of the service provided is of the highest standard and professional at all times
- Ensuring robust policies and procedures are developed, adhered to and reviewed in line with relevant legislative requirements
- Ensuring service users and/or their representative are fully involved in the development and review of their care plan
- Ensuring service users are encouraged and supportedĀ to participate as much as possible in their own care
- Ensuring staff follow and adhere to all health and safety policies and procedures at all times
- Ensuring a Quality Assurance system is developed and evaluated to monitor and improve practice
Contact Us
- Office 3,
Hammerton Chambers,
43 Hammerton Street,
Burnley
BB11 1LT - 01282 455205
- enquiries@alphacommunitycare.co.uk
- Find us on map