Alpha Community Care aims to provide services which safeguard and promote the health, well-being and the quality of life of vulnerable individuals living in their own homes.

Objectives are to provide services which:

• Are reliable, dependable and responsive
• Meet the assessed needs and expectations of service users in a non-judgmental way
• Recognise and respect the individuality and diversity of service users
• Ensure courtesy, dignity and respect are shown at all times
• Promote and maintain service users independence and their right to make informed choices and to take risks
• Protect service users and staff from harm and abuse

We aim to achieve this by:

• Ensuring staff are competent in their job role through appropriate and effective recruitment, induction and training
• Ensuring the quality of the service provided is of the highest standard and professional at all times
• Ensuring robust policies and procedures are developed, adhered to and reviewed in line with relevant legislative requirements
• Ensuring service users and/or their representative are fully involved in the development and review of their care plan
• Ensuring service users are encouraged and supported  to participate as much as possible in their own care
• Ensuring staff follow and adhere to all health and safety policies and procedures at all times
• Ensuring a Quality Assurance system is developed and evaluated to monitor and improve practice