Aims & Objectives

Alpha Community Care aims to provide services which safeguard and promote the health, well-being and the quality of life of vulnerable individuals living in their own homes.

Objectives are to provide services which:

  • Are reliable, dependable and responsive
  • Meet the assessed needs and expectations of service users in a non-judgmental way
  • Recognise and respect the individuality and diversity of service users
  • Ensure courtesy, dignity and respect are shown at all times
  • Promote and maintain service users independence and their right to make informed choices and to take risks
  • Protect service users and staff from harm and abuse

We aim to achieve this by:

  • Ensuring staff are competent in their job role through appropriate and effective recruitment, induction and training
  • Ensuring the quality of the service provided is of the highest standard and professional at all times
  • Ensuring robust policies and procedures are developed, adhered to and reviewed in line with relevant legislative requirements
  • Ensuring service users and/or their representative are fully involved in the development and review of their care plan
  • Ensuring service users are encouraged and supportedĀ  to participate as much as possible in their own care
  • Ensuring staff follow and adhere to all health and safety policies and procedures at all times
  • Ensuring a Quality Assurance system is developed and evaluated to monitor and improve practice